Data protection is a matter of trust and your trust is important to us. In order to make you feel safe when visiting our websites, the processing of your personal data is done through strict compliance with legal provisions. In this sense we want to inform you about our system of compilation and use of data. The following description of our privacy policy explains what data of you are registered on our websites and which of these data are processed and used in what way and to whom you can go in case of having any questions or requests.
1. Responsible institution and rights of the affected
The institution responsible for the compilation, processing and use of your personal data within the meaning of the Federal Data Protection Law of Spain is Huertadelmolino (hereinafter, Huertadelmolino). Communication with Huertadelmolino as a responsible institution can be developed through the contact data mentioned below:
- Contact Form.
You can receive information free of charge and at any time about your data stored in our system, as well as assert your rights to correct, block or delete your data. To this end, we request that you please use the contact data mentioned above.
If you wish to totally or partially revoke the right of Huertadelmolino to compile, process or use your data in accordance with these provisions of the privacy policy, you must send your request by email, telephone or letter to these same contact details previously stated.
2. Compilation, processing and use of personal data
The personal data correspond to information about material or personal relationships of a determined or determinable real person. This set of information includes, for example, your name, your telephone number, your address and all the information you have given us when you registered and create your customer account.
2.1 Customer account
For each client that registers on our site through the "Register now" function, we create a client account, that is, a direct access to your data stored in our system that is password protected. Among other things, here you can view information about your orders closed, open and recently sent or manage your personal information and the newsletter.
2.1.1 Creation of the customer account
It will be mandatory to enter the following data to create a customer account (mandatory data):
- Your e-mail adress
- Your password
- Your name
- Your last name
- Your sex
- Declaration of the provisions of the privacy policy
The shipping addresses of the invoice and merchandise must be entered only when an order is placed. To process your order we need your name, address and correct payment information. Your email address is necessary to confirm the entry of the order and its delivery, as well as to be able to communicate with you for any other reason. Also, your email address is used as a username when you log in to your customer account.
2.1.2. Use of the customer account
You can use your Huertadelmolino customer account to log in to the different Huertadelmolino online stores in Europe. Your data will be sent to these providers only when you log in there. In case it is not Huertadelmolino services, the transmission of the data will only take place with your prior consent that may be given in the respective registration process.
If you do not log out of your customer account, it will remain active automatically (it will not be closed autonomously). This feature allows you to use part of our services (eg your "Favorites") without logging back into your customer account. However, for security reasons, when you try to modify your personal data or place an order, you will be asked to enter your password again.
2.1.3. My preferences
In Huertadelmolino, you can indicate if certain brands or categories seem particularly interesting to you, as well as transmit your disinterest in other brands. To this end, you have the "My preferences" function. You can view and adjust your preferences at any time in your customer account. Through the information you provide us, we personalize, among other things, your home page in order to shape our service in a way that best fits your priorities and interests.
2.2 Compilation, processing and use of your personal data
The compilation, storage and processing of your data are made to process your purchase, including eventual guarantees, adjust our services to your interests (for example: "My preferences") and provide data to the technical administration, as well as for your own marketing purposes (for more information, see point 2.3) and to avoid crimes and scams. Your personal data will be transmitted to third parties only if this is protected by law, as well as to process contracts or for billing reasons, for marketing purposes or when you have previously consented. By way of example, in the framework of the execution of the order, the service providers hired by us (eg transport and logistics companies, banks, etc.) will receive the necessary data to process the order and carry out the order. Our service providers may use the data transmitted in this way only to fulfill the task entrusted to them.
2.3 Use of your data for advertising purposes
In addition to using your data to manage your purchase at Huertadelmolino, we use your information with the following objectives: improve your shopping experience permanently and customize your interface according to your interests and needs to simplify your experience as a customer; communicate with you about questions of your orders, as well as to inform you about certain products or promotions; recommend products or services that might interest you.
To this end, we use available information such as, for example, confirmations of reception and reading of emails, information about the device you use, your Internet connection, your operating system and the platform, date and time you access the site or products that you were viewing, as well as information that we received from you (this includes information transmitted or generated automatically). We also use your order history.
You may request at any time the total or partial revocation of the use of your personal data for advertising purposes without this generating additional costs that should be added to the basic rates stipulated. To this end, it will be sufficient to communicate your claim in writing by any of the means of contact mentioned in point 1 (email, fax, letter).
2.3.1 Newsletter
To send you the newsletter we use the email address indicated by you but in turn we need your confirmation that, as the owner of the email address, you agree to the sending of this newsletter.
In case you later decide not to receive our newsletter anymore, you can revoke your consent at any time without generating additional costs that should be added to the basic rates stipulated. To this end, it will be sufficient to communicate your claim in writing by any of the means of contact mentioned in point 1 (email, telephone, letter). Naturally, in each email sent with the newsletter you will find a link to cancel your subscription.
2.3.2 Product recommendations by email
If you made a purchase for Huertadelmolino, you will be sent periodic emails with product recommendations. The delivery of these product recommendations is independent of your subscription to the newsletter. In this way, our intention is to provide you with information about products from our catalog that could interest you based on your latest purchases with us.
In case you decide not to receive our product recommendations or our advertising in general, you can request the withdrawal at any time without generating additional costs that should be added to the basic rates stipulated. To this end, it will be sufficient to communicate your claim in writing by any of the means of contact mentioned in point 1 (email, telephone, letter). Naturally, in each email sent you will find a link to cancel your subscription.
2.3.3 Banner advertising
The data that we store about you and your activity on the site are also used to personalize the advertising that appears on the banners. These are advertisements linked to third-party sites. In most cases, this is done using cookies or pixels. Our goal is to provide you with more useful and interesting advertising for you. For this reason, in the advertising of the banners you will see mostly products that you have already been looking at our site or products similar to these (the so-called "Retargeting"). For the advertising of the banners we only use data with pseudonyms, that is to say that the cookies do not store information that could be related to your person (eg your name or email address).
For more information about cookies, pixels and retargeting, see points 4 and 7 of this privacy policy.
2.3.4 Competitions, market research and opinion analysis
In the case of contests, we will use your data in order to communicate the winners and advertise our offers. For more information, see the conditions of participation of the respective contest.
Likewise, we use your data in order to conduct market research and analysis of opinions. The data compiled in the framework of market research and analysis of opinions will not be used for advertising purposes. For more information (especially about the analysis of your data), see the specific data of the respective survey or the information provided on the site where you enter your data. The answers you provide in the surveys will not be transferred to third parties or published.
You may request at any time the total or partial revocation of the use of your data intended for market research or analysis of opinions without this generating additional costs that should be added to the basic rates stipulated. To this end, it will be sufficient to communicate your claim in writing by any of the means of contact mentioned in point 1 (email, fax, letter). Naturally, in each email sent with the surveys you will find a link to cancel your subscription.
3. Cookies
Accepting the use of cookies does not represent a necessary condition to visit our websites. However, it is our duty to inform you that the functionality of our website and our service will be limited if you do not allow us to use cookies.
What are cookies?
Cookies are small files that are stored on your computer and save certain settings and certain data to exchange with our system through your browser. It basically distinguishes between 2 different types of cookies: session cookies that are deleted when you close your browser and temporary / permanent cookies that are stored on your computer support for a longer period of time or indefinitely. The storage of this information helps us to present our websites and our proposals in a personalized way and simplifies their use in the sense that, for example, certain data that you enter is saved and thus should not be introduced constantly.
What cookies does Huertadelmolino use?
Most of the cookies we use are deleted from your hard drive when you close your browser (that is, they are session cookies). Session cookies are necessary, for example, to be able to offer you the function of the basket of articles in the course of your browsing through several pages. Likewise, we also use cookies that remain on your hard drive. This way, when you return to visit the site it will be automatically detected that you have already been there and your preferences and settings will be loaded. These temporary or permanent cookies (can last from 1 month to 10 years) are stored on your hard drive and are deleted autonomously after a predetermined period of time. These cookies have as main objective to make our proposal according to the interests of the user, in a more effective and safe way. These files allow us, for example, to show you information on our page specially adjusted to your interests. The sole purpose of these cookies is to adjust our proposal to your wishes as a client in the best possible way and thus be able to offer you the most comfortable browsing possible on our site.
What information is stored in cookies?
In the cookies used by Huertadelmolino only data with pseudonyms are stored. When activating cookies, they are assigned an identification number that is not related at any time with your personal data. Your name, your IP address or similar data that could allow you to directly relate the cookies to your person, will not be stored in the cookies. Thanks to the technology of cookies we only receive information with pseudonyms, for example, about the visited pages of our store, the displayed products, etc.
What is the behavioral targeting of the site or "Onsite Targeting"?
On the websites of Huertadelmolino data is compiled based on cookie technology in order to optimize our advertising and the entirety of our online proposal. This information is not used to identify it individually, but simply aims to evaluate the use of the site through pseudonymous data. Thanks to this technology we can show you advertising and / or offers and special services, whose content is based on the information received from the system of analysis of the use of the site or "clickstream" (for example, advertising based on the fact that in recent days only they saw advertisements for sneakers). Our goal is to offer you an online proposal as attractive as possible for you and show you advertising according to your areas of interest.
How can the storage of cookies be avoided?
You can configure your browser in such a way that cookies are only stored when you give your consent and thus prevent cookies from being saved in the future. If you would like to enable only Huertadelmolino cookies and not those of our service providers and partners, you can select the option "Disable third-party cookies" in your browser.
In general, in the menu bar of your browser you will be shown through the help function how you can do to reject new cookies and disable cookies in operation.
4. Log files
When accessing the Huertadelmolino sites, the respective web browser transmits information about the use that is stored in log files called log files. The data sets stored in this way contain the following information: date and time of access to the site, name of the open site, IP address, HTTP referrer (URL from which it reached the various websites), amount of data transferred and information about the browser used, including its version.
From Huertadelmolino analyze these log files in order to continue improving our offer and Huertadelmolino Store and make content in such a way that the navigation is more comfortable for users, as well as to find and fix errors with greater speed and control capabilities of the server Also, these log files are used to reject attacks to our Huertadelmolino Store, eg. in the context of denial of service attacks that seek to block access to our Huertadelmolino Store through an overload generated by an excessive amount of queries.
5. Web analysis
In order to constantly improve and optimize our offer, we use tracking technologies. To this end we resort to the services of Google Analytics and Webtrekk.
5.1 Google Analytics
This website uses Google (Universal) Analytics, a web analytics tool from Google Inc. (www.google.de). Google (Universal) Analytics uses methods that allow an analysis of your use of the website, for example, through cookies (text files that are stored on your computer). The information generated through your use of the website is generally sent to a Google server in the United States, where it is stored. When activating the anonymous IP address option on this website, the IP address will be abbreviated before being transmitted within the territory of the member states of the European Union or of the signatory countries of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the United States and there abbreviated. The anonymous IP address transmitted by your browser in the framework of Google Analytics will not be related to other Google data.
To prevent Google from compiling and processing the data generated by cookies and related to your use of the website (including your IP address), download and install the following plugin for your browser, by clicking on the link: http: // tools .google.com / dlpage / gaoptout? hl = en.
As an alternative to the browser add-on, you can click on this link to block the compilation of data on this website by Google Analytics from now on. By proceeding in this way, an Opt Out cookie will be stored on your device. If you delete your cookies, you must click again on this link.
5.2 Webtrekk
In order to carry out a statistical analysis of the websites, we also use the tools of the company Webtrekk GmbH, Boxhagener Str. 76-78, 10245 Berlin, Germany (www.webtrekk.com/en/). Through the services of Webtrekk we compile statistical data on the use of our online proposal. This information is used with the aim of improving and optimizing Huertadelmolino Store and our offers on a constant basis and thus provide a more interesting experience. The company Webtrekk GmbH obtained the TÜV Saarland quality certificate in the field of data protection with regard to the web control program used by Huertadelmolino. The verification and certification was carried out in particular with regard to compliance with the provisions regarding data protection and information security when it comes to the compilation and processing of tracking data. In the framework of the use of these websites, information that your browser transmits is compiled and analyzed. This is developed through cookies and pixels integrated into each website. In this way the following data is compiled: Request (name of the requested file), browser type / version, browser language, operating system used, internal resolution of the browser window, resolution of the computer screen, Javascript activation, Java ON / OFF, enabled / disabled cookies, color intensity, HTTP referrer, IP address (registered only anonymously and deleted immediately after use), access time, clicks, values of orders placed, baskets of articles and contents of forms configured to be anonymous (for example, if a phone number was entered or not). The possibility of establishing a list of the data compiled with his person is rejected. The data recorded in this way serve to create profiles of anonymous users in order to create a basis for web statistics. Without the express consent of the affected party, the data compiled with the technologies of Webtrekk will not be used to identify the visitor of these websites individually or relate at any time with personal data of the holder of the pseudonym.
The compilation and storage of information by Webtrekk may be deactivated at any time with immediate effect. To this end, please click on the following link:
https://www.webtrekk.com/en/index/opt-out-webtrekk
When you click on the respective link, an Opt Out cookie will be stored on your computer support with a validity of 5 years. Keep in mind that if you delete all cookies from your computer, this Opt Out cookie will be deleted, so if you want to continue blocking the anonymous compilation of data by Webtrekk, you must re-store this cookie. The Opt Out cookie always applies to a computer and a particular browser. If you access our websites from home and work or with different browsers, you must activate the Opt Out cookie in different browsers and various computers.
6. Retargeting y compilación de datos por parte de terceros para publicidad en banners
Para el retargeting y la publicidad en los banners hacemos uso de los servicios de terceros que utilizan cookies en nuestro sitio. Los proveedores son los siguientes:
Doubleclick by Google, Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, EE.UU.; https://www.google.es/intl/es/policies/technologies/ads/
Nugg.ad GmbH, Rotherstr. 16, 10245 Berlín, Alemania; https://www.nugg.ad/en/privacy/general-information.html
Adform Germany GmbH; Gr. Burstah 50-52, 20457 Hamburgo, Alemania; http://site.adform.com/privacy-policy/en/
Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, EE.UU.; https://www.facebook.com/about/privacy
Criteo CIL, 32 Rue Blanche, 75009 París, Francia; http://www.criteo.com/es/privacy/
The Rubicon Project Ltd., Walmar House, 5th Floor, 296 Regent St., Londres, W1B 3HR, Reino Unido; http://rubiconproject.com/privacy/consumer-online-profile-and-opt-out/
Yieldlab AG, Colonnaden 41. 20354 Hamburgo, Alemania; http://www.yieldlab.com/meta-navigation/data-protection/
Xaxis, Inc., 132 West 31 Street, 9th Floor, Nueva York, NY 10001, EE.UU.; https://www.xaxis.com/static/view/privacy-policy-en
9. Transferencia segura de datos
La transferencia de sus datos personales se desarrolla de forma segura gracias a su encriptado. Esto refiere por supuesto también a su pedido y su cuenta de cliente. A tal fin trabajamos con los sistemas TLS (Transport Layer Security) y SSL (Secure Socket Layer).
Asimismo, nuestros sitios web y otros sistemas propios están protegidos a través de medidas técnicas y organizativas contra su pérdida, destrucción, modificación, accesos no autorizado y la divulgación de sus datos por parte de personas no autorizadas.